Vision CRM & Loyalty

Know Every Customer Better Than Before

Seller Pao CRM unifies customer data from every sales channel order history, loyalty points, and promotion campaigns all in the same platform where you manage orders and inventory.

Seller Pao CRM is a customer relationship management system built for Thai online stores. It consolidates customer data from Facebook, LINE, Shopee, Lazada, and TikTok Shop into a single profile complete with loyalty points, membership tiers, targeted promotions, and re-engagement campaigns.

What Happens Without a CRM

Customer Data Scattered Everywhere

The same customer buys via Shopee one time, LINE the next, Facebook the time after that. No way to know it's the same person. Purchase history sits fragmented across platforms with no unified view.

No Way to Win Back Lapsed Customers

No visibility into when a customer last purchased. No system to send targeted promotions by segment. When customers disappear, there's no structured way to bring them back.

Loyalty Points Tracked Manually

Points recorded in notebooks or Excel are error-prone. Customers don't know their balance. Building an effective loyalty program without a proper system is nearly impossible.

What Seller Pao CRM Does

360° Customer Profile

Every customer's data orders from all channels, total spend, preferred platform, and latest conversations consolidated in a single profile. No switching between systems to see the full picture.

Automatic Loyalty Points

Customers earn points automatically on every purchase. Set your own earning rate, configure redemption rules, and define rewards. The system handles all points calculations no manual tracking required.

Smart Customer Segmentation

Segment customers by purchase behavior, frequency, lifetime value, or preferred channel. Send targeted promotions to the right group and increase repeat purchase rates with precision.

Automated Re-engagement Campaigns

The system detects customers who haven't purchased within a defined window and automatically sends a message or offer via LINE OA or Facebook bringing lapsed customers back without manual effort.

How to Get Started with Seller Pao CRM

Customer Data Syncs Automatically

Once your sales channels are connected, customer data from Shopee, Lazada, Facebook, and LINE syncs into the CRM automatically. No manual import required.

Configure Your Loyalty Program

Set point earning rates, define membership tiers (Bronze, Silver, Gold), and assign benefits for each tier configured entirely to your business model.

Launch Campaigns and Measure Results

Create targeted promotions, deliver them through each customer's preferred channel, and track conversion rate and ROI for every campaign in a single report.

FAQ CRM & Loyalty Points

How is Seller Pao CRM different from standalone CRM tools?

Standalone CRMs require separate integration with your OMS, and data rarely stays in sync. Seller Pao CRM is built into the same platform as your orders, inventory, and accounting customer data updates instantly with every transaction, with no data gaps.

Does the loyalty system work across all sales channels?

Yes. Customers earn points regardless of whether they purchase via Shopee, Lazada, TikTok Shop, Facebook, or LINE OA all into the same profile. Points are never split by platform.

Which channels can promotional messages be sent through?

Promotions are sent via LINE OA Broadcast and Facebook Messenger. The system automatically selects the channel each customer uses most frequently.

Which plans include CRM features?

Basic CRM (customer profiles and order history) is available on all plans. Loyalty points and campaign automation are available from the Growth plan and above.

Can existing customer data be imported?

Yes import via Excel or CSV, supporting name, phone, email, purchase history, and existing points balances. The Seller Pao team provides migration planning at no extra cost.

Build a Loyalty Program That Keeps Customers Coming Back

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