Know Every Customer Better Than Before
Seller Pao CRM unifies customer data from every sales channel order history, loyalty points, and promotion campaigns all in the same platform where you manage orders and inventory.
Seller Pao CRM is a customer relationship management system built for Thai online stores. It consolidates customer data from Facebook, LINE, Shopee, Lazada, and TikTok Shop into a single profile complete with loyalty points, membership tiers, targeted promotions, and re-engagement campaigns.
What Happens Without a CRM
Customer Data Scattered Everywhere
The same customer buys via Shopee one time, LINE the next, Facebook the time after that. No way to know it's the same person. Purchase history sits fragmented across platforms with no unified view.
No Way to Win Back Lapsed Customers
No visibility into when a customer last purchased. No system to send targeted promotions by segment. When customers disappear, there's no structured way to bring them back.
Loyalty Points Tracked Manually
Points recorded in notebooks or Excel are error-prone. Customers don't know their balance. Building an effective loyalty program without a proper system is nearly impossible.
What Seller Pao CRM Does
360° Customer Profile
Every customer's data orders from all channels, total spend, preferred platform, and latest conversations consolidated in a single profile. No switching between systems to see the full picture.
Automatic Loyalty Points
Customers earn points automatically on every purchase. Set your own earning rate, configure redemption rules, and define rewards. The system handles all points calculations no manual tracking required.
Smart Customer Segmentation
Segment customers by purchase behavior, frequency, lifetime value, or preferred channel. Send targeted promotions to the right group and increase repeat purchase rates with precision.
Automated Re-engagement Campaigns
The system detects customers who haven't purchased within a defined window and automatically sends a message or offer via LINE OA or Facebook bringing lapsed customers back without manual effort.
How to Get Started with Seller Pao CRM
Customer Data Syncs Automatically
Once your sales channels are connected, customer data from Shopee, Lazada, Facebook, and LINE syncs into the CRM automatically. No manual import required.
Configure Your Loyalty Program
Set point earning rates, define membership tiers (Bronze, Silver, Gold), and assign benefits for each tier configured entirely to your business model.
Launch Campaigns and Measure Results
Create targeted promotions, deliver them through each customer's preferred channel, and track conversion rate and ROI for every campaign in a single report.