Frequently Asked Questions
Frequently Asked Questions
What is Seller Pao?
Seller Pao is an all-in-one online store management platform that combines orders, chat, live selling, inventory, shipping, and accounting in one place. Built specifically for Thai online sellers.
Is the free plan really free?
Yes, the Free plan is free forever. It supports 50 orders/month and 1 user. Perfect for starting out. Upgrade when your business grows.
Which sales channels are supported?
Facebook, LINE, Instagram, TikTok, Shopee, Lazada, and your own website. POS/offline support coming soon.
Which carriers are supported?
Flash Express, J&T Express, Kerry Express, DHL, Thailand Post, SPX Express, LEX, and more. Book shipping and print labels directly from the system.
What can the AI chatbot do?
It automatically answers customer questions 24/7 pricing, stock, shipping times, return policy. Easy to set up, just add your store info and the bot learns on its own.
Can I migrate from my old system?
Yes, you can import products and customer data via Excel. Our support team will help throughout the process.
Does it support Thai tax documents?
Yes, full Thai tax compliance receipts, tax invoices, credit notes, debit notes. Supports 7% VAT and withholding tax.
Is my data secure?
Absolutely. We use SSL encryption and store data on certified cloud infrastructure with automatic daily backups.