FAQ: Online Store Management Questions

Seller Pao is an all-in-one online store management platform that combines orders, chat, live selling, inventory, shipping, and accounting in one place. Built specifically for Thai online sellers.

Yes, the Free plan is free forever. It supports 50 orders/month and 1 user. Perfect for starting out. Upgrade when your business grows.

Facebook, LINE, Instagram, TikTok, Shopee, Lazada, and your own website. POS/offline support coming soon.

Flash Express, J&T Express, Kerry Express, DHL, Thailand Post, SPX Express, LEX, and more. Book shipping and print labels directly from the system.

It automatically answers customer questions 24/7 about pricing, stock, shipping times, and return policy. Add your store information and the bot learns from it.

Yes, you can import products and customer data via Excel. Our support team will help throughout the process.

Yes. It supports Thai tax receipts, tax invoices, credit notes, debit notes, 7% VAT, and withholding tax.

Absolutely. We use SSL encryption and store data on certified cloud infrastructure with automatic daily backups.

Most OMS handle orders and stock, but accounting and tax require a separate program or data export. Seller Pao keeps orders, stock, accounting, and tax invoicing in one system. Sales post to the books automatically, so you do not pay for multiple systems or reconcile by hand.

No credit card required. Sign up and use the Free plan right away at no cost. It stays free, and you can upgrade when your store grows or cancel a paid plan anytime.

Yes, COD is supported across every courier. COD orders are separated clearly in the system, so you can track outstanding COD amounts directly from the dashboard.

No IT knowledge needed. Connecting Shopee, Lazada, TikTok Shop, Facebook, and LINE takes less than 10 minutes. Follow the steps in the system to do it yourself.