Data Security
Your store data and customer information are protected seriously.
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Order records, customer information, and payment data are never stored in plain text at any point in the system.
Cloud Infrastructure
Seller Pao runs on AWS Asia Pacific (Singapore) infrastructure, certified to ISO 27001 and SOC 2 standards. Servers are located within the same region as users to minimize latency and meet regional data residency requirements.
PDPA Compliance
Seller Pao is designed in accordance with Thailand's Personal Data Protection Act (PDPA) B.E. 2562. Customer personal data is collected and used only for declared purposes. Data deletion requests and data subject rights are handled according to statutory requirements.
Access Control
Role-based Access Control (RBAC) lets store owners define team member permissions at a granular level. Packing staff see only orders. Accounting staff see only reports. All system access is logged via Audit Trail.
Backup and Recovery
Data is backed up automatically every day with 30-day rolling retention. Disaster recovery procedures are tested regularly, with a Recovery Time Objective (RTO) of under 4 hours for critical incidents.