AI Replies to Customers Around the Clock
The Seller Pao AI chatbot learns your product catalog and store policies, then answers customer questions instantly on every channel, at any hour. Sales happen even while you sleep.
Seller Pao AI Chatbot is an automated reply system trained on your store data. It answers questions about pricing, stock, shipping times, and promotions instantly across Facebook Messenger, LINE OA, TikTok Shop, Shopee Chat, and Lazada Chat. When conversations require human judgment, the AI hands off to your team with full conversation history. No programming required add your store information and the AI is ready to work.
What Happens When You Handle Chat Manually
Slow replies mean lost sales
A customer asks about pricing at midnight. Nobody answers. By morning, they've bought from a competitor. Slow response time is the leading cause of avoidable lost sales.
The same questions every day
Price? Shipping time? Available colors? The same questions repeat daily. Your team spends hours on routine answers instead of focusing on customers who are ready to buy.
No coverage outside business hours
Thai shoppers browse at night, on weekends, and during lunch breaks. Without automated replies, every unattended hour is a window where orders go to stores that do respond.
Seller Pao AI Chatbot Capabilities
Learns from Your Store Data
Enter your product information, pricing, promotions, and store policies. The AI learns from this data and replies in your store's voice no programming, no scripts to write.
Works Across All Chat Channels
Responds automatically on Facebook Messenger, LINE OA, TikTok Shop, Shopee Chat, and Lazada Chat one AI covering every channel simultaneously.
Hands Off to Your Team When Needed
When a customer needs help beyond what the AI can provide, it transfers the conversation to a team member immediately with a full summary of prior messages so the customer never has to repeat themselves.
Closes Sales and Creates Orders
The AI does more than answer questions. It guides customers toward purchase, creates orders, and sends payment links all from within the chat window.
3 Steps to Start Using AI Chatbot
Enter your store and product information
Add products, pricing, promotions, return policy, and shipping times. The AI uses this information to answer customer questions accurately.
Activate channels
Choose which channels you want the AI to cover Facebook, LINE, TikTok, or all at once. Toggle on or off at any time.
AI works. You focus elsewhere.
The AI handles customer chat 24 hours a day. All conversations are visible in your unified inbox. Step in personally whenever you want.
FAQ AI Chatbot
Does the Seller Pao AI chatbot understand Thai?
Yes. The AI reads and replies in Thai, including the Thai-English mix that Thai online shoppers use in everyday conversation questions about pricing, stock, or promotions.
Can the AI give customers wrong information?
The AI answers from the data you provide. Accurate product and pricing data means accurate replies. For questions outside the scope of your stored information, the AI tells the customer it cannot help and transfers to a team member.
Do I need to write code or configure scripts?
No. Enter your store information through the Seller Pao Settings page. The AI is ready to work immediately with no technical knowledge required.
How many channels does the AI chatbot support?
Facebook Messenger, LINE OA, TikTok Shop Chat, Shopee Chat, and Lazada Chat one AI system managing all channels simultaneously from one dashboard.
Which plan includes the AI chatbot?
AI Chatbot is included in Pro plans starting from 1,490 THB/month. Try Seller Pao free first, then contact the team to request a demo of the AI features.
Related pages
Order Management System
Consolidate orders from Shopee, Lazada, TikTok Shop, Facebook, and LINE OA in one dashboard.
Inventory Management
Sync stock in real time and deduct inventory automatically when sales happen on any channel.
Pricing Plans
Review Free, Growth, Pro, and Enterprise plans to choose the right fit for your store size.